Knowledgebase - Hostziza

Are automated backups included? Yes, we include automatic backups with JetBackup on all cPanel accounts. We always recommend...

Can I see a cPanel demo? We do not offer a cPanel demo for security reasons, however, you can view the official cPanel...

Download a home directory backup on cPanel Although we offer daily backups via JetBackups for your cPanel account we always recommend taking...

Error message when uploading a file If you receive an error message when trying to upload a file to your website it is usually due to...

Fix allow_url_fopen PHP Directive error If you see an allow_url_fopen PHP Directive error on your website, please log in to your cPanel...

How do I access cPanel? In order to access cPanel you can log in to your client profile and click on the service you wish...

How do I access the website builder? To access the website builder on cPanel you need to follow these simple steps. We use SitePad, a...

How do I add a PHP extension? If you need to add a PHP extension on cPanel you can do this by using the Select PHP Version tool...

How do I install applications and scripts? There are a few ways you can install applications and scripts on your cPanel account for use on...

How to add all privileges to a database user? The may be a time where you have multiple databases but only need one user to have access and...

How to add an email address in cPanel? You can add an email address in cPanel for your website based on your domain name using the...

How to create a URL redirect in cPanel? The redirect tool in cPanel allows you to edit a domain name so that it automatically redirects...

How to enable GZIP compression? You may want to enable GZIP compression in cPanel as this can help increase the speed of your...

How to install WordPress on cPanel? Installing WordPress on cPanel can be done in a few ways. You can update the WordPress...

How to set up a free SSL certificate? We use AutoSSL from Let’s Encrypt to provide you with a free SSL certificate for your websites....

How to view hidden files in cPanel File Manager When you first log in to your new cPanel account there may be a number of hidden files. Most of...

Transfer emails between cPanel accounts Transfer emails between cPanel accounts There may be a time where you need to manually transfer...

Turn on Spam Filters in Webmail Spam Filters are included on all Webmail email accounts as standard, however, depending on your...

What is a primary domain? The primary domain name is usually the domain used when you sign up for a hosting plan and is the...

What is a subdomain? Subdomains are based on your primary domain and work as prefixes for your website. They are great...

What is an addon domain? ubdomains are based on your primary domain and work as prefixes for your website. They are great...

What is the public_html folder? The public_html folder is the root folder for your primary domain name on cPanel. This is where...

Why should I update my PHP version? You should always update your PHP version to the latest stable release in order to keep your...