I. Introduction

Welcome to our comprehensive guide on checking your MTN balance in 2024! As one of the leading mobile phone operators in South Africa, MTN provides various methods for customers to stay informed about their airtime, data, and SMS balances. Managing your usage is crucial, and with the diverse options available, we’ll walk you through the most efficient ways to check your MTN balance.

In this guide, we’ll cover step-by-step instructions for using USSD codes, SMS, WhatsApp, online platforms, mobile apps, and even customer care services. Whether you’re tech-savvy or prefer a more personal approach, we’ve got you covered. Let’s dive into the details and ensure you have all the information you need to stay in control of your MTN balance.

II. Methods to Check MTN Balance

Now, let’s explore each method to check your MTN balance in detail. Whether you prefer the simplicity of SMS, the convenience of USSD codes, or the modern touch of mobile apps, we’ve got you covered.

A. Using USSD Code

Dialing *136# is like having a magic key to your MTN balance. Let’s break it down:

  1. *Dial 136#: Open your phone’s dialer, punch in *136#, and hit the call button. It’s that easy!
  2. Language Selection: MTN understands diversity. After dialing, you’ll be prompted to choose your preferred language.
  3. Balance Summary: Once you’ve made your language choice, a menu will appear. Select Option 1 for a Balance Summary. Voila! Your airtime, data, and SMS balances will gracefully dance onto your screen.

Pro Tip: Save *136# as a quick-access shortcut on your phone for even faster balance checks.

B. Via SMS

Sending a text message might feel like a blast from the past, but it’s a reliable way to check your MTN balance:

  1. Compose a Message: Open your SMS app, create a new message, and type either “BAL” or “BALANCE” as the message body.
  2. Send to 136: Send the message to 136, and within moments, MTN will reply with a text containing your current airtime and data balance.

Reminder: Ensure you have sufficient SMS credit to receive your balance details.

C. Through WhatsApp

For those who live in the world of instant messaging, WhatsApp provides a seamless option:

  1. Open WhatsApp: Launch your WhatsApp application on your phone.
  2. Add MTN Chat Number: Add the MTN Chat number, 083 123 0011, to your contacts.
  3. Start a Chat: Begin a new chat with the MTN Chat number.
  4. Type “Balance”: In the chat, type “Balance” and hit send. MTN Chat will respond promptly with your airtime, data, and other MTN product balances.

Note: Make sure you have a stable internet connection for WhatsApp to work its magic.

D. Online via Web Browser

If you prefer the comfort of your web browser, checking your MTN balance online is a breeze:

  1. Visit MTN Website: Open your web browser and go to the official MTN website: www.mtn.com.
  2. Access “My Account”: On the top right corner of the website, click on the “My Account” tab.
  3. Enter Details: Enter your MTN mobile number and password. Forgot your password? No worries—click on the “Forgot Password” link to reset it.
  4. Check Balance: Click on the “Balance” tab, and there it is—your airtime balance displayed on the screen.

Tech Savvy Tip: Bookmark the MTN website for quick access to your account.

E. Using Mobile App

The MTN Mobile App brings convenience to your fingertips. Let’s explore two ways to check your balance:

1. Through Dashboard

  1. Open the App: Launch the MTN Mobile App on your smartphone.
  2. Tap “Dashboard”: Look for the “Dashboard” icon and give it a tap.
  3. View Balance: Your balance will be showcased under the “Account Balance” section, providing a quick snapshot of your airtime and data.

2. Through “My Account” Section

  1. Open the App: Access the MTN Mobile App once again.
  2. Tap “My Account”: This time, tap on the “My Account” icon.
  3. Navigate to “Balances”: Scroll down and tap on the “Balances” tab. Your airtime and data balances are neatly displayed for your convenience.

App Power: Leverage the features of the MTN Mobile App for a seamless experience managing your account.

F. By Calling Customer Care

For those who appreciate a personal touch, dialing MTN customer service provides direct access to your balance information:

  1. Call 135: Pick up your MTN phone and dial 135 to reach MTN customer service.
  2. Connect with a Representative: Once connected, kindly ask the customer service representative to check your balance.
  3. Receive Information: The customer service representative will efficiently check your balance and provide you with the information you seek.

Human Connection: Customer care is just a call away—perfect for those who prefer talking to a real person.

Stay tuned for more insights as we dive deeper into frequently asked questions and additional tips to enhance your MTN balance-checking experience.


Curious minds often have questions, and we’re here to answer the most frequently asked ones about checking your MTN balance. Let’s address common concerns and provide you with the information you need.

A. For Non-Smartphone Users

Q: What if I don’t have a smartphone? Can I still check my MTN balance?

Absolutely! Even without a smartphone, you have options:

  • USSD Code: Use the *136# USSD code for a quick balance check.
  • Visit an MTN Store: Head to your nearest MTN store, where friendly staff can assist you with checking your balance.

B. MTN Balance Check Number

Q: Is there a specific number I can call to check my MTN balance?

Yes, indeed. Dial 135 from your MTN phone for a balance check. Keep in mind that this method might take a bit longer, as you’ll need to wait for a text message with your balance details.

C. New Code for MTN

Q: I heard there’s a new code for MTN. What is it, and how can I use it?

Absolutely! The new code is *136#. This versatile code allows you to perform various transactions, including checking your balance, purchasing bundles, and more. Dial *136# and explore the possibilities.

D. Checking MyMTN Balance

Q: How can I check my MyMTN balance in South Africa?

Checking your MyMTN balance is a breeze:

  1. Go to MyMTN Website or App: Visit the MyMTN website or open the MyMTN app.
  2. Sign In: Log in to your account.
  3. Click “Balance”: Navigate to the “Balance” tab, and your comprehensive balance information will be displayed.

E. USSD Code for Checking MTN Balance

Q: What’s the USSD code specifically for checking my MTN balance?

The USSD code you’ll need is *136#. Dial it, follow the prompts, and stay informed about your airtime, data, and SMS balances.

F. Remaining Data Check

Q: How can I check my remaining data on MTN?

To check your remaining data, dial 1351#. This USSD code provides you with the details of your data balance, ensuring you stay in control of your data usage.

G. Downloading the MyMTN App

Q: I’d like to download the MyMTN app. How can I do that?

Downloading the MyMTN app is a simple process:

  • For Android Users: Search for “MyMTN” in the Google Play Store.
  • For iOS Users: Find “MyMTN” in the Apple App Store.

Download the app, and enjoy the convenience of managing your MTN account on the go.

These FAQs cover the essential queries about checking your MTN balance. If you have more questions or need further assistance, feel free to explore the next sections, where we delve into the nuances of each balance-checking method. Stay tuned for more insights and tips!

IV. Conclusion

Congratulations on navigating through our comprehensive guide on checking your MTN balance in 2024! We’ve explored various methods, ensuring that you have the flexibility to choose the one that suits your preferences and technology comfort.


  • USSD Code Mastery: Dialing *136# provides a quick and efficient way to check your airtime, data, and SMS balances. Save it as a speed dial for even faster access.
  • SMS Simplicity: Send a text message with “BAL” or “BALANCE” to 136 for a no-fuss update on your current airtime and data balance.
  • WhatsApp Wonder: Embrace the modern age by checking your balance through WhatsApp. Add the MTN Chat number (083 123 0011) and type “Balance” for detailed product balances.
  • Web Browsing Ease: Visit the MTN website at www.mtn.com, log into your account, and explore the “Balance” tab for a visual representation of your airtime balance.
  • Mobile App Magic: The MTN Mobile App opens up two avenues for balance checking. Whether through the Dashboard or “My Account” section, managing your balances becomes a seamless part of your digital experience.
  • Customer Care Connection: For a personal touch, call 135 to connect with MTN customer service. The representative will efficiently check your balance and provide you with the information you need.

Expert Tips for Enhanced Experience:

  • Speedy USSD Access: Save relevant codes as quick-access shortcuts on your phone for faster transactions.
  • Data Control: Keep track of your data usage by dialing 1351# for a quick summary.
  • App Convenience: Leverage the features of the MTN Mobile App for a hassle-free account management experience.

As you embark on your journey with MTN, we hope this guide leaves you feeling confident and empowered. If you ever have more questions or need assistance, MTN customer support is just a call away at 135.

Remember, staying informed about your MTN balance ensures you’re in control of your mobile experience. Enjoy the flexibility, convenience, and efficiency that MTN provides. Here’s to a seamless mobile journey with MTN in 2024!

Stay tuned for more insightful guides and tips from our team. If you found this guide helpful, consider sharing it with friends and family to help them make the most of their MTN experience. Happy balancing!

Additional Resources

For Further Reading and Assistance:

  1. MTN Help Center
    • Explore the official MTN Help Center for additional guides, FAQs, and support.
  2. MTN Community Forum
    • Engage with the MTN community to share experiences and gain insights from fellow users.
  3. MyMTN App Download
    • Access the official page for downloading the MyMTN app on your smartphone.
  4. Contact MTN Customer Service
    • Find contact details and reach out to MTN’s customer service for personalized assistance.

Author’s Note

Navigating the world of mobile balances can be a breeze with the right tools at your disposal. As technology evolves, so does the convenience of managing your MTN account. Remember, staying informed is the key to a seamless mobile experience.

Feel free to explore the additional resources provided for more in-depth information and support. We strive to empower you with the knowledge needed to make the most of your MTN services.

If you found this guide helpful or have suggestions for future topics, we’d love to hear from you. Your feedback is invaluable as we continue to create content that adds value to your mobile journey.

Here’s to staying connected, informed, and in control. Happy exploring!

Brief Note about the author.

Kimbowa Geofrey
Business & Financial Analyst

I am Kimbowa Geofrey, a go-getter, It is my passion that drives me in all I do but also the personal improvement that I experience.
My story started about 8 years back, trying one business to another, it wasn’t easy at the start because I didn’t get exactly what I expected out of these businesses and my frustration grew. Luckily I stumbled upon three businesses that changed my life; Web hosting, web development, and blogging.
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Brief Note about Hostziza.

Hostziza Tech Solutions was founded in August 2021 by two visionary entrepreneurs,
Dr Nkurunziza Emmanuel and Mr Kimbowa Geofrey.
As an organization, we take satisfaction in our assembly of committed experts, each contributing diverse skills to our endeavors. Our skilled developers, designers, marketers, and support personnel collaborate harmoniously to provide integrated solutions that efficiently fulfill the requirements of our clients.
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