Quick Summary


Welcome to our comprehensive guide on how to check your SASSA balance conveniently using your mobile phone. In today’s digital age, managing your finances has never been easier, and SASSA beneficiaries can now stay updated on their grant disbursements with just a few taps on their smartphones. In this article, we’ll explore various methods and tools available for checking your SASSA balance on mobile devices, ensuring you have the information you need at your fingertips.

Why is Checking Your SASSA Balance Important?

Checking your SASSA balance regularly is crucial for several reasons, all of which contribute to your financial stability and well-being.

  1. Ensuring Financial Stability: By keeping track of your SASSA balance, you can ensure that you have sufficient funds available to cover your expenses. This helps prevent unexpected overdrafts or declined transactions, which can incur additional fees and negatively impact your financial health.
  2. Monitoring Grant Disbursements: SASSA beneficiaries rely on timely grant payments to meet their basic needs. Regularly checking your SASSA balance allows you to monitor the status of your grant disbursements, ensuring that payments are processed correctly and on time.
  3. Avoiding Overdrawn Accounts and Fees: Without accurate knowledge of your SASSA balance, you may inadvertently spend more than you have available in your account. This can lead to overdrawn accounts, bounced payments, and costly overdraft fees. By staying informed about your balance, you can avoid these financial pitfalls and make more informed spending decisions.

In essence, checking your SASSA balance on a regular basis empowers you to take control of your finances, avoid unnecessary fees, and ensure that you receive the support you’re entitled to in a timely manner.

Now, let’s explore the different methods available for checking your SASSA balance on your mobile phone.

Different Methods to Check SASSA Balance

When it comes to checking your SASSA balance, there are multiple convenient methods available to suit your preferences and technological comfort level. Whether you prefer using a mobile app, USSD codes, SMS, or the official SASSA website, there’s a method tailored for you. Let’s delve into each of these methods in detail to help you choose the most suitable option.

Using the MySASSA Mobile App

The MySASSA mobile app is a user-friendly and secure platform designed specifically for SASSA beneficiaries. It offers a convenient way to check your balance, view payment history, and manage your account details directly from your smartphone.

Steps to Check Your SASSA Balance via MySASSA App:

  1. Download and Install the App: Visit the Google Play Store or Apple App Store to download and install the MySASSA app on your mobile device.
  2. Account Setup: Open the app and follow the on-screen instructions to set up your account. You’ll need to confirm your identity by providing your ID number and creating a secure PIN.
  3. Log In and Check Balance: Once your account is set up, log in using your ID number or cell phone number associated with your SASSA card account. Navigate to the ‘Balance’ section to view your available funds, recent transactions, and payment history.

Checking Balance via USSD Codes

If you don’t have access to a smartphone or prefer a more traditional method, USSD codes offer a simple and quick way to check your SASSA balance using any mobile phone, including feature phones.

Steps to Check Your SASSA Balance via USSD Codes:

  1. Dial the USSD Code: Dial 120358# on your mobile phone and press the call button to access the SASSA USSD menu.
  2. Follow the Prompts: You’ll receive a series of SMS prompts guiding you through the balance inquiry process. Follow the instructions carefully to view your SASSA balance.
  3. Note Down the Information: Once you’ve checked your balance, make sure to note down the details or save the SMS for future reference.

Checking Balance through SMS

Another straightforward method to inquire about your SASSA balance is through SMS. This method is ideal for those who prefer receiving information in text format without the need for internet connectivity.

Steps to Check Your SASSA Balance via SMS:

  1. Compose a New SMS: Open the messaging app on your mobile phone and compose a new SMS.
  2. Enter the SMS Code: Type the designated SMS code provided by SASSA for balance inquiries.
  3. Send and Receive Response: Send the SMS to the specified number and wait for a response from SASSA. You’ll receive an SMS detailing your current balance and recent transactions.

Checking Balance on the SASSA Website

For those comfortable with online browsing, the official SASSA website offers a secure and convenient platform to check your balance, view payment schedules, and access other useful resources.

Steps to Check Your SASSA Balance on the Website:

  1. Visit the Official Website: Open your web browser and navigate to the official SASSA website.
  2. Navigate to Balance Inquiry: Log in to your account or navigate to the balance inquiry section available on the homepage.
  3. Enter Required Details: Follow the on-screen instructions to enter your ID number or SASSA card details to view your balance.
  4. View and Confirm: Once logged in, you’ll be able to view your available funds, recent transactions, and other account details. Confirm the information and log out securely.

By exploring these different methods, you can choose the most convenient way to check your SASSA balance on your mobile phone, ensuring you stay informed and in control of your finances.

Tips for Securely Checking Your SASSA Balance

Ensuring the security of your personal and financial information is paramount, especially when accessing sensitive details like your SASSA balance. Implementing secure practices when checking your balance can help safeguard your privacy and protect you from potential scams or fraudulent activities. Here are some essential tips to help you securely check your SASSA balance:

Protect Your Personal Information

  1. Keep Your PIN Confidential: Never share your MySASSA app PIN, USSD code, or any other personal identification number with anyone. Memorize your PIN instead of writing it down to prevent unauthorized access to your account.
  2. Beware of Phishing Scams: Be cautious of unsolicited emails, SMS messages, or calls requesting your SASSA account details or personal information. SASSA will never ask you to provide sensitive information via email or SMS, so treat such requests with suspicion.

Use Secure Networks

  1. Avoid Public Wi-Fi: When accessing the MySASSA app or website, avoid using public Wi-Fi networks, which may not be secure. Instead, use a trusted and secure internet connection, such as your home Wi-Fi or mobile data.
  2. Secure Your Device: Ensure that your mobile phone is protected with a strong password, PIN, or biometric authentication (e.g., fingerprint or facial recognition) to prevent unauthorized access to your device and sensitive information.

Verify Sources and Links

  1. Use Official Channels: Only download the MySASSA app from the official Google Play Store or Apple App Store to ensure you’re installing the legitimate and secure version of the app.
  2. Check Website URLs: When accessing the SASSA website, verify that the URL starts with “https://” and look for the padlock symbol in the address bar, indicating a secure and encrypted connection.

Regularly Monitor Your Account

  1. Review Account Activity: Regularly review your SASSA account activity, including your balance, recent transactions, and payment history, to identify any unauthorized or suspicious activity promptly.
  2. Set Up Account Notifications: Enable account notifications or alerts on the MySASSA app or website to receive real-time updates about your balance and account activity, helping you stay informed and detect any unusual transactions or changes.

Additional Security Measures

  1. Keep Software Updated: Ensure that your mobile operating system, apps, and antivirus software are regularly updated to the latest versions to benefit from the latest security features and patches.
  2. Report Suspicious Activity: If you suspect any unauthorized or fraudulent activity related to your SASSA account, contact SASSA’s customer support immediately to report the incident and seek assistance.

By following these tips for securely checking your SASSA balance, you can confidently access your account information on your mobile phone while minimizing the risks associated with potential security threats and unauthorized access. Always prioritize your privacy and security to maintain the integrity of your financial information and account details.

Frequently Asked Questions (FAQs)

Navigating the process of checking your SASSA balance on a mobile phone can raise various questions and concerns. To provide clarity and address common queries, we’ve compiled a list of frequently asked questions along with detailed answers to assist you in securely and efficiently managing your SASSA account.

Q1: Can I check my SASSA balance using any mobile phone?

Answer: Yes, you can check your SASSA balance using any mobile phone, including smartphones and feature phones. Methods such as USSD codes and SMS inquiries are accessible on most mobile devices, ensuring that you can conveniently access your balance regardless of your phone’s capabilities.

Q2: Is it safe to check my SASSA balance online or through mobile apps?

Answer: When using official platforms like the MySASSA app or the official SASSA website, it is generally safe to check your balance online. However, it’s crucial to follow secure practices, such as using a secure internet connection, protecting your PIN or password, and avoiding public Wi-Fi networks, to minimize risks associated with unauthorized access and potential security threats.

Q3: How often should I check my SASSA balance?

Answer: It’s advisable to check your SASSA balance regularly, at least once a week, to stay informed about your available funds, recent transactions, and grant disbursements. Regular monitoring helps you manage your finances responsibly, detect any discrepancies or unauthorized activities promptly, and ensure that you receive your grant payments on time.

Q4: What should I do if I encounter issues or discrepancies with my SASSA balance?

Answer: If you encounter any issues, discrepancies, or have concerns regarding your SASSA balance, it’s essential to contact SASSA’s customer support immediately for assistance. Provide them with relevant details, such as your account information, transaction history, and a description of the problem, to expedite the resolution process and ensure that your concerns are addressed promptly and accurately.

Q5: Are there any fees associated with checking my SASSA balance?

Answer: Generally, checking your SASSA balance through official channels like the MySASSA app, USSD codes, or SMS inquiries is free of charge. However, it’s always a good idea to verify with your mobile service provider or consult SASSA’s official website for any potential fees or charges associated with specific methods or services to avoid unexpected costs.

Q6: Can I access additional information or resources through the MySASSA app or website?

Answer: Yes, the MySASSA app and official SASSA website offer various additional features and resources, such as accessing payment schedules, viewing account statements, updating personal details, and accessing FAQs and user guides. These platforms provide comprehensive support and information to assist you in managing your SASSA account effectively and securely.

We hope this FAQ section has provided clarity on checking your SASSA balance on a mobile phone and addressed any concerns or questions you may have had. For further assistance or inquiries, don’t hesitate to contact SASSA’s customer support or explore the available resources and support channels provided by SASSA.

Troubleshooting Common Issues

Despite the convenience of checking your SASSA balance on your mobile phone, you may occasionally encounter technical issues or face challenges accessing your account. To assist you in resolving common problems and ensuring a smooth experience, here are some troubleshooting tips and solutions for addressing common issues related to checking your SASSA balance on a mobile phone:

Troubleshooting Tips:

  1. Connection Issues: If you’re experiencing connectivity problems when trying to access your SASSA balance, ensure that you have a stable and secure internet connection. Try switching between Wi-Fi and mobile data or connecting to a different network to see if the issue persists.
  2. App or Website Errors: If you encounter errors or glitches while using the MySASSA app or official SASSA website, try closing the app or browser and reopening it. Clearing cache and cookies can also help resolve temporary issues and improve performance.
  3. Incorrect Balance Displayed: If the balance displayed on your SASSA account doesn’t match your expectations or previous statements, double-check your transaction history and recent activities for any discrepancies. If you identify any unauthorized or incorrect transactions, contact SASSA’s customer support immediately for assistance.
  4. Forgotten PIN or Login Details: If you’ve forgotten your MySASSA app PIN or login details, follow the app’s or website’s instructions for resetting your password or recovering your account. You may need to verify your identity by providing personal information or answering security questions to regain access to your account securely.
  5. USSD Code Not Working: If the USSD code for checking your SASSA balance isn’t working or you’re not receiving SMS prompts, ensure that you’re dialing the correct code and following the instructions accurately. Check your mobile network coverage and try again in a different location if necessary.

Additional Resources and Support

Staying informed and having access to reliable resources and support channels is essential for effectively managing your SASSA account and addressing any concerns or inquiries you may have. Here are some additional resources and support options provided by SASSA to assist you:

  1. Official SASSA Website: Visit the official SASSA website at www.sassa.gov.za to access a wide range of resources, including FAQs, user guides, payment schedules, and updates on grant disbursements.
  2. MySASSA Mobile App: Download the MySASSA app from the Google Play Store or Apple App Store to conveniently manage your SASSA account, check your balance, view transaction history, and access additional features and support services directly from your mobile device.
  3. Customer Support Helpline: Contact SASSA’s dedicated customer support helpline at 0800 60 10 11 for assistance with account-related inquiries, technical issues, troubleshooting, and general support. The customer support team is available to assist you with any questions or concerns you may have regarding your SASSA account and grant payments.
  4. Social Media Channels: Follow SASSA’s official social media channels on platforms like Facebook and Twitter to stay updated on the latest news, announcements, and important information regarding SASSA services, program changes, and support initiatives.
  5. Local SASSA Offices: Visit your local SASSA office or service point to speak with a representative in person, access additional resources, and receive personalized assistance with your SASSA account, grant applications, and other related services.

By utilizing these troubleshooting tips, resources, and support options provided by SASSA, you can effectively manage common issues, stay informed about your SASSA account, and access the assistance and resources you need to ensure a seamless and secure experience when checking your SASSA balance on your mobile phone.


Managing your SASSA benefits and ensuring financial stability is crucial for many individuals and families. With the convenience of modern technology, checking your SASSA balance on your mobile phone has become easier than ever before. Whether you prefer using the MySASSA app, USSD codes, SMS inquiries, or the official SASSA website, there are multiple secure and accessible methods available to suit your needs and preferences.

By following the comprehensive guide, tips, and troubleshooting advice provided in this article, you can confidently check your SASSA balance, monitor your grant disbursements, and manage your finances responsibly. Prioritizing security, staying informed, and utilizing the available resources and support options provided by SASSA will help you navigate the process effectively and ensure a smooth and secure experience when accessing your SASSA account on your mobile phone.

Stay proactive, stay informed, and take control of your financial future by regularly checking your SASSA balance, staying updated on your grant payments, and leveraging the convenience and accessibility of mobile technology to manage your SASSA benefits effectively and securely.


  1. SASSA Official Website: www.sassa.gov.za
  2. MySASSA Mobile App: Available on Google Play Store and Apple App Store
  3. SASSA Customer Support: Contact at 0800 60 10 11
  4. SASSA Social Media Channels: Follow on Facebook and Twitter for updates and announcements
  5. Local SASSA Offices: Visit your nearest office for personalized assistance and support

Note: The information provided in this article is based on current guidelines, official resources, and general practices related to managing and checking your SASSA balance on a mobile phone. For the most accurate and up-to-date information, always refer to official SASSA resources, consult with SASSA representatives, and follow recommended security practices to protect your personal and financial information when accessing your SASSA account and benefits.

Author’s Note

As the author of this comprehensive guide, I understand the importance of managing and accessing your SASSA benefits efficiently and securely. This article aims to provide you with valuable insights, practical tips, and reliable information to help you confidently check your SASSA balance on your mobile phone and navigate the process with ease.

It’s essential to prioritize your financial well-being, stay informed about your grant payments, and utilize the available resources and support options provided by SASSA to ensure a seamless and secure experience when managing your SASSA benefits.

Remember, staying proactive, informed, and leveraging the convenience of modern technology can empower you to take control of your financial future, manage your SASSA benefits effectively, and achieve greater financial stability and security.

Thank you for taking the time to read this article. If you have any questions, concerns, or feedback, please feel free to reach out, and I’ll be happy to assist you further. Stay informed, stay secure, and take proactive steps to manage your SASSA benefits responsibly and confidently.

Brief Note about the author.

Kimbowa Geofrey
Business & Financial Analyst

I am Kimbowa Geofrey, a go-getter, It is my passion that drives me in all I do but also the personal improvement that I experience.
My story started about 8 years back, trying one business to another, it wasn’t easy at the start because I didn’t get exactly what I expected out of these businesses and my frustration grew. Luckily I stumbled upon three businesses that changed my life; Web hosting, web development, and blogging.
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Hostziza Tech Solutions was founded in August 2021 by two visionary entrepreneurs,
Dr Nkurunziza Emmanuel and Mr Kimbowa Geofrey.
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