Quick Summary


In today’s digital age, our mobile numbers are as essential as our identities. Whether you’re in South Africa, Kenya, or any other country where Telkom operates, knowing how to check your Telkom number is crucial. Telkom, a leading telecommunications company, offers a myriad of services that have become integral to our daily lives. From voice calls and SMS messaging to data connectivity and digital financial solutions, Telkom plays a pivotal role in connecting people across various regions.

This guide aims to provide you with a comprehensive overview of Telkom, focusing on the importance of knowing your Telkom number and how to check it effortlessly. We’ll delve into the history and services of Telkom, offering you insights that will empower you to manage your Telkom experience better.

What is Telkom?

Telkom, officially known as Telkom SA SOC Limited, is a telecommunications giant based in South Africa. Established in 1991, Telkom has grown exponentially to become one of the leading providers of telecommunication services in the region. With its extensive network infrastructure and diverse range of products and services, Telkom caters to both residential and business customers, ensuring reliable communication channels for all.

History and Background

Telkom’s journey began in 1991 when it was founded as a state-owned company, primarily focusing on fixed-line telephone services. Over the years, Telkom has evolved and expanded its offerings, embracing technological advancements and diversifying its services to meet the changing needs of its customers. Today, Telkom operates on various platforms, including mobile networks using GSM technology or LTE-Advanced Pro standards, broadband connections such as ADSL or fiber-optic cables, and satellite-based television broadcasting.

Overview of Telkom’s Services and Products

Telkom boasts a wide range of services designed to enhance communication and connectivity for its users. Here’s a snapshot of some of the key services and products offered by Telkom:

  • Voice Calls: Telkom provides reliable voice call services, allowing users to stay connected with their loved ones and colleagues.
  • SMS Messaging: With Telkom, sending and receiving text messages is quick, easy, and efficient.
  • Data Connectivity: Telkom offers robust data connectivity solutions, catering to both individual and business needs. Whether you require internet access for browsing, streaming, or remote working, Telkom has got you covered.
  • Digital Financial Solutions: In addition to traditional telecom services, Telkom has ventured into digital financial services, enabling users to make secure online payments and transactions using their smartphones.

Telkom’s Commitment to Innovation

One of Telkom’s standout qualities is its unwavering commitment to innovation. Recognizing the rapid advancements in technology and the evolving needs of its customers, Telkom continuously invests in research and development. This dedication to innovation ensures that Telkom remains at the forefront of the telecommunications industry, offering cutting-edge solutions and services that enhance the overall user experience.


Telkom’s rich history, diverse range of services, and commitment to innovation make it a trusted and reliable telecommunications partner for millions of users across South Africa and beyond. As we delve deeper into this guide, we’ll explore how to check your Telkom number and navigate the various services offered by this telecommunications giant, empowering you to make the most of your Telkom experience.

Why Check Your Number on Telkom?

Checking your Telkom number might seem like a straightforward task, but it holds significant importance in ensuring smooth communication and efficient management of your Telkom services. Whether you’ve just purchased a new SIM card, need to recharge airtime, or are switching between network providers, knowing your Telkom number is essential. Let’s delve into some of the compelling reasons why checking your Telkom number is crucial:

New SIM Card Activation

When you purchase a new Telkom SIM card, one of the first steps in setting up your mobile account is the activation process. During this process, you’ll be assigned a unique telephone number that’s associated with your SIM card. Checking this number ensures that the activation has been completed successfully and that you can start using your Telkom services without any hitches.

Recharging Airtime or Data Bundles

To recharge airtime or purchase data bundles on Telkom, you often need to enter your mobile phone number. Verifying this information beforehand helps avoid any errors during the transaction process. A wrong or mistyped number could result in failed transactions, causing unnecessary delays and inconvenience.

Sharing Contact Details

Whether you’re providing someone with an emergency contact or sharing business-related communication channels, having accurate knowledge of your Telkom number allows for seamless exchange of information between individuals. It ensures that you can be reached when needed, fostering effective communication and connection.

Network Porting/Switching Service Providers

If you decide to switch network operators but want to retain ownership of specific contacts by transferring them onto another provider’s platform (known as “porting”), checking and confirming both your old and new Telkom numbers is essential. This verification process ensures a successful transition without losing connectivity in-between networks.

Account Security and Management

Knowing your Telkom number is also crucial for account security and management purposes. It enables you to monitor your usage, manage subscriptions, and access various self-service options offered by Telkom. Additionally, having your correct number on hand allows Telkom’s customer service team to assist you more effectively should you encounter any issues or require technical support.


In summary, checking your Telkom number is not just a simple administrative task; it’s a fundamental aspect of managing and optimizing your Telkom experience. Whether you’re activating a new SIM card, recharging airtime, sharing contact details, switching service providers, or managing your account, knowing your Telkom number ensures smooth communication, enhances security, and facilitates efficient service management. As we continue to explore this guide, we’ll delve deeper into how you can easily check your Telkom number across different regions and platforms, empowering you to stay connected and make the most of Telkom’s diverse services.

How to Check Your Number on Telkom in South Africa

Knowing your Telkom number is essential for various reasons, as we’ve discussed earlier. If you find yourself in South Africa and need to check your Telkom number, the process is straightforward and hassle-free. Below, we’ll guide you through the step-by-step instructions to help you easily retrieve your Telkom mobile phone number.

Step 1: Dial *1# on Your Telkom Mobile Phone

The first step in checking your Telkom number is to dial a specific USSD code on your Telkom mobile phone. Simply open your phone’s dialer and enter *1#, then press the call button.

Step 2: Your Telkom Number Will Be Displayed on the Screen

After dialing the USSD code, your Telkom mobile number will be displayed on the screen of your phone. Take a moment to note down this number for future reference. It’s always a good idea to keep your Telkom number handy, whether you’re recharging airtime, sharing contact details, or managing your Telkom account.

Tips for Ensuring Successful Retrieval

While the process of checking your Telkom number is relatively simple, there are a few tips to keep in mind to ensure a successful retrieval:

  • Ensure Strong Signal: Before dialing the USSD code, make sure that your phone has a strong and stable network signal. This ensures smooth processing and quicker retrieval of your Telkom number.
  • Check Account Balance: If you’re out of airtime, you might still be able to check your Telkom number using the USSD code *188# or *100#. These codes not only display your account balance but also provide information about your Telkom number.
  • Wait for the Number to Display: After dialing the USSD code, it may take a few seconds for your Telkom number to be displayed on the screen. Be patient and wait for the information to appear.


Checking your Telkom number in South Africa is a quick and straightforward process that can be completed in just two simple steps. By dialing the USSD code *1# on your Telkom mobile phone, you can easily retrieve your Telkom number and keep it handy for various purposes. Remember to ensure a strong network signal and be patient while waiting for the number to display. As we continue with this guide, we’ll explore how to check your Telkom number in other regions, ensuring you’re well-equipped to manage your Telkom experience wherever you are.

How to Check Your Number on Telkom in Kenya

If you’re a Telkom subscriber in Kenya, you might find yourself in a situation where you need to check your Telkom mobile number. Whether you’ve forgotten your number or simply want to confirm it, Telkom Kenya provides an easy way to retrieve this information using a USSD code. In this section, we’ll walk you through the step-by-step process to help you effortlessly check your Telkom number in Kenya.

Step 1: Insert Your Active Telkom Kenya SIM Card into Your Phone

The first step in checking your Telkom number is to ensure that your Telkom Kenya SIM card is inserted into your mobile phone. Make sure the SIM card is active and properly inserted to proceed with the number retrieval process.

Step 2: Ensure a Strong and Stable Network Signal

Before proceeding with the USSD code, ensure that your phone has a strong and stable network signal. A weak signal may result in processing delays or failure to retrieve your Telkom number.

Step 3: Dial *130# on Your Device

Once you’ve confirmed a strong network signal, open your phone’s dialer and dial the following USSD code: *130#. After entering the code, press the call button to initiate the process.

Step 4: Wait for the Number to Display on Your Screen

After dialing the USSD code, your Telkom mobile number will be displayed on the screen of your phone. This usually takes a few seconds, so be patient and wait for the information to appear.

Tips for a Successful Retrieval

To ensure a smooth and successful retrieval of your Telkom number in Kenya, consider the following tips:

  • Check Account Balance: If you’re out of airtime, you can still check your Telkom number using the USSD code. Simply dial *130# to retrieve your number, even if you have zero balance.
  • Ensure Correct USSD Code: Double-check that you’ve entered the correct USSD code (*130#) before pressing the call button to avoid any errors or delays.
  • Strong Signal: As mentioned earlier, a strong and stable network signal is crucial for a seamless number retrieval process. If you’re in an area with poor signal strength, consider moving to a location with better coverage before proceeding with the USSD code.


Checking your Telkom number in Kenya is a straightforward process that can be completed in just a few simple steps. By following the steps outlined above and keeping the tips in mind, you can easily retrieve your Telkom mobile number whenever needed. Whether you’re recharging airtime, sharing contact details, or managing your Telkom account, having your correct number on hand ensures smooth communication and efficient service management. As we continue with this guide, we’ll explore other useful Telkom USSD codes and services, empowering you to make the most of your Telkom experience in Kenya.

Other Useful Telkom USSD Codes

Telkom provides a variety of USSD codes that enable subscribers to access different services and information quickly and conveniently. These codes range from checking your account balance and data usage to purchasing bundles and transferring airtime. Below, we’ve compiled a list of some other useful Telkom USSD codes that you might find beneficial:

Checking Phone Balance

  • Dial: *188#
  • Description: This USSD code allows you to check your Telkom account balance, including airtime, data, and SMS balances. It’s a handy code to use before making calls, sending messages, or browsing to ensure you have sufficient credit.

Loading Airtime/Airtime Top-up

  • Dial: 188Voucher card number#
  • Description: If you’ve purchased a Telkom airtime voucher, you can easily load or top up your account using this USSD code. Simply replace “Voucher card number” with your actual voucher code and dial the code to recharge your account.

Sending a “Please Call Me” Message

  • Dial: 140Contact number#
  • Description: This USSD code allows you to send a “Please Call Me” message to another Telkom subscriber. Replace “Contact number” with the recipient’s phone number, and they’ll receive a notification asking them to call you back.

Buying Data on Telkom

  • Dial: *180#
  • Description: If you need to purchase data bundles from Telkom, this USSD code is your go-to option. Dial *180# and select the “Bundle Purchases” option to choose from a variety of data plans that suit your needs.

Transferring Airtime to Another User

  • Dial: *180#
  • Description: Telkom allows you to transfer airtime to another Telkom user using this USSD code. Simply dial *180# and select the “Transfer Airtime” option to initiate the transfer process.

Frequently Asked Questions

How do I check my Telkom number if I don’t have airtime?

If you find yourself without any airtime on your Telkom mobile phone, don’t worry! You can still easily check your Telkom number by dialing *188# or *100#. Wait for a few seconds as the system processes the request, and your current balance, remaining data, and Telkom number will be displayed on the screen.

Can I check my Telkom number online?

Unfortunately, checking your Telkom mobile number online is not currently available through their official website or other platforms. However, you can use the USSD codes mentioned above to conveniently check your Telkom number directly from your phone.

What should I do if the USSD code doesn’t work?

If you encounter any issues or find that the provided USSD code doesn’t work, double-check that you’ve entered the correct code and ensure you have a strong network signal. If the problem persists, it’s recommended to contact Telkom customer care support for further assistance.

Can I check my Telkom number on a different network?

Yes, you can check your Telkom mobile number using USSD codes even if you are connected to a different network. Telkom USSD codes are unique to the telecommunications company and can be accessed from any mobile phone, regardless of the network provider.

Are there any charges for checking my Telkom number using USSD codes?

No, Telkom offers its customers a free service to check their mobile number using USSD codes. These codes serve as quick access tools for you to retrieve important information about your account without being charged. Additionally, dialing the specified Telkom USSD codes does not consume any airtime or data from your account.


Telkom provides a range of useful USSD codes that enable subscribers to manage their accounts, purchase bundles, transfer airtime, and more conveniently. Whether you’re checking your account balance, buying data, or sending “Please Call Me” messages, these USSD codes offer quick and easy access to various Telkom services. Additionally, by addressing frequently asked questions, we’ve provided clarity on common queries related to checking your Telkom number and using USSD codes. As we continue with this guide, we’ll delve deeper into other aspects of Telkom services, ensuring you’re well-equipped to manage your Telkom experience effectively.

Tips for a Satisfying Telkom Experience

Navigating the world of telecommunications can sometimes be overwhelming, but with Telkom, you’re in good hands. To ensure a satisfying Telkom experience, here are some valuable tips to keep in mind:

Stay Informed

  • Keep Up with Updates: Telkom often rolls out new services, promotions, and offers. Stay informed by regularly checking their official website, social media channels, or subscribing to their newsletter.

Optimize Your Data Usage

  • Monitor Data Consumption: Keep track of your data usage to avoid unexpected charges. Telkom provides tools and notifications to help you monitor your data consumption.

Utilize Self-Service Options

  • Explore USSD Codes: As we’ve discussed, Telkom offers a variety of USSD codes for checking balances, purchasing bundles, and more. Familiarize yourself with these codes to manage your account conveniently.

Engage with Customer Support

  • Reach Out When Needed: If you encounter any issues or have questions, don’t hesitate to contact Telkom’s customer support. They’re there to help and can provide solutions tailored to your needs.

Secure Your Account

  • Enable Security Features: Protect your Telkom account by enabling security features like PIN codes for transactions and two-factor authentication for login.


Managing your Telkom services doesn’t have to be complicated. By following the tips mentioned above and utilizing the various USSD codes and services offered by Telkom, you can enjoy a seamless and satisfying experience. From checking your number and account balance to purchasing data bundles and transferring airtime, Telkom provides convenient and reliable solutions to meet your telecommunications needs. Remember to stay informed, optimize your data usage, utilize self-service options, engage with customer support when needed, and secure your account to make the most of your Telkom experience.


By incorporating these tips and guidelines into your Telkom journey, you can ensure a satisfying and enjoyable experience with one of South Africa’s leading telecommunications providers. Whether you’re a new subscriber or a long-time Telkom user, these insights will empower you to navigate the Telkom ecosystem with confidence and ease.

Author’s Note

As someone who has navigated the telecommunications landscape and experienced firsthand the convenience and challenges that come with managing mobile services, I understand the importance of reliable and accessible information. Writing this comprehensive guide on checking your number on Telkom and maximizing your Telkom experience was both informative and rewarding.

I believe in empowering readers with valuable insights, practical tips, and actionable steps to make informed decisions and optimize their Telkom services. Through thorough research, personal experience, and a commitment to providing accurate and up-to-date information, this guide aims to serve as a trusted resource for Telkom subscribers in South Africa and Kenya.

If you’ve found this guide helpful or have any feedback, suggestions, or additional questions, please feel free to reach out. Your insights and experiences contribute to enriching this content and helping others navigate their Telkom journey more effectively.

Thank you for choosing to read this guide, and I hope it serves you well in managing your Telkom services and enhancing your overall telecommunications experience.

Warm regards,

Brief Note about the author.

Kimbowa Geofrey
Business & Financial Analyst

I am Kimbowa Geofrey, a go-getter, It is my passion that drives me in all I do but also the personal improvement that I experience.
My story started about 8 years back, trying one business to another, it wasn’t easy at the start because I didn’t get exactly what I expected out of these businesses and my frustration grew. Luckily I stumbled upon three businesses that changed my life; Web hosting, web development, and blogging.
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