Quick Summary

I. Introduction

Welcome to our comprehensive guide on resetting an OVHD decoder without the need for a remote control. If you’ve ever found yourself in a situation where your OVHD decoder isn’t responding to your remote or if you’ve misplaced it, fret not. We’re here to provide you with a step-by-step solution to get your decoder back up and running smoothly.

OVHD decoders play a crucial role in providing access to a wide range of free-to-air channels in South Africa. However, like any electronic device, they may encounter issues that require a reset to restore their functionality. While using a remote control is the most convenient way to reset an OVHD decoder, circumstances may arise where direct access to the controls becomes necessary.

In this guide, we’ll walk you through the process of resetting your OVHD decoder manually, without the need for a remote control. But before we dive into the specifics of the reset process, let’s first understand what OVHD decoders are and how they work.

II. Understanding OVHD Decoders

OVHD, short for OpenView HD, is a popular satellite television service in South Africa, offering a wide array of free-to-air channels to viewers. At the heart of the OVHD system is the decoder, a device that receives signals from satellites orbiting the Earth and translates them into audiovisual content that can be displayed on your television screen.

What is an OVHD Decoder?

An OVHD decoder is a set-top box or receiver that connects to your television and satellite dish to provide access to free-to-air channels. It acts as an intermediary between the satellite dish, which captures signals from broadcasting stations, and your television, which displays the content.

How Does an OVHD Decoder Work?

OVHD decoders receive signals from satellites in orbit and process them to deliver high-quality audio and video content to your television. Here’s a simplified breakdown of how the process works:

  1. Signal Reception: The satellite dish installed at your premises captures signals transmitted by broadcasting stations and directs them towards the OVHD decoder.
  2. Signal Processing: The decoder receives the signals and decodes them into audio and video formats that your television can understand. This involves decrypting any encrypted information within the signal to ensure clear reception.
  3. Content Display: Once the signals are processed, the decoder sends the audio and video content to your television, which displays it on the screen for you to enjoy.

OVHD decoders typically come with features such as electronic program guides (EPGs), parental controls, and interactive services to enhance the viewing experience. They may also support additional functionalities like recording and playback of content.

Now that we have a better understanding of OVHD decoders, let’s move on to explore the reasons why you might need to reset your decoder and how to do it without a remote control.

III. Reasons for Resetting an OVHD Decoder

There are several reasons why you might find yourself needing to reset your OVHD decoder. Let’s explore some of the common scenarios where a reset can be beneficial:

1. Technical Issues:

Sometimes, OVHD decoders may encounter technical glitches that affect their normal functioning. These issues could manifest as freezing screens, unresponsiveness to commands, or loss of certain features. Performing a reset can help resolve these technical hiccups by restoring the decoder to its default settings and clearing any temporary errors.

2. Channel Problems:

Another common reason for resetting an OVHD decoder is to address issues with channel reception. If you’re experiencing problems with certain channels not displaying correctly or missing altogether, a reset may help re-establish the connection and restore the missing channels. This can be particularly useful after encountering signal disruptions or changes in broadcasting frequencies.

3. Software Updates:

Resetting your OVHD decoder can sometimes trigger software updates that improve its performance and add new features. Manufacturers periodically release firmware updates to address bugs, enhance security, and introduce new functionalities. By resetting your decoder, you ensure that it’s running the latest software version, thereby optimizing its performance and user experience.

4. Lost Settings:

Over time, you may have customized various settings on your OVHD decoder to suit your preferences. However, if you’ve made too many adjustments or inadvertently changed critical configurations, it can lead to issues with the device’s functionality. Performing a factory reset will revert all settings back to their default values, effectively wiping the slate clean and starting afresh.

5. Troubleshooting Steps:

In some cases, resetting the OVHD decoder is recommended as part of the troubleshooting process for resolving common issues. If you’ve tried other troubleshooting solutions without success, a reset can serve as a final resort to rectify persistent problems. It’s worth noting that while a reset can resolve many issues, it may also erase any personalized data or settings stored on the decoder.

By understanding these reasons for resetting an OVHD decoder, you can better assess when and why a reset may be necessary. In the next section, we’ll delve into the step-by-step process of resetting your OVHD decoder without the use of a remote control.

IV. Resetting an OVHD Decoder Without a Remote

If you’re facing issues with your OVHD decoder and don’t have access to a remote control, you can still perform a reset manually. Follow these step-by-step instructions to reset your OVHD decoder without using a remote:

Step 1: Unplug the Power Cable

Begin by disconnecting the power cable from both the wall outlet and the back of your OVHD decoder. This ensures that there is no electrical connection and allows any residual electricity to dissipate from the system.

Step 2: Wait for about 10 Seconds

Give it some time for any remaining power to discharge completely. Waiting for approximately 10 seconds should be sufficient for this process.

Step 3: Plug the Power Cable Back In

After waiting, plug the power cable back into the wall outlet and the back of your OVHD decoder. Ensure that the connection is secure and there are no loose ends.

Step 4: Press and Hold the Power Button

Locate the power button on your OVHD decoder. Press and hold it for about 10 seconds. This action initiates the reset process and ensures that the decoder is powered down completely.

Step 5: Release the Power Button

After holding the power button for the specified time, release it. The decoder will now begin the reset process automatically. You may notice indicator lights flashing or the device powering on and off during this phase.

Step 6: Wait for the Decoder to Restart

Give the decoder some time to complete the reset process and restart. This may take a few minutes, depending on the model and firmware version of your OVHD decoder. Once the process is complete, the decoder should be reset to its factory settings.

These steps provide a manual workaround for resetting your OVHD decoder without a remote control. Remember to follow the instructions carefully and allow the device sufficient time to complete the reset process. In the next section, we’ll discuss some tips for ensuring a successful reset.

V. Troubleshooting Common Issues

Even after performing a manual reset on your OVHD decoder, you may encounter certain issues that require further troubleshooting. Here are some common problems you might face and steps to resolve them:

1. Decoder Not Resetting:

If you’ve followed the steps to reset your OVHD decoder without a remote but it’s not resetting, try the following:

  • Check the Power Source: Ensure that the power cable is securely plugged into both the decoder and the wall socket. If possible, try plugging it into a different outlet to rule out any issues with the current one.
  • Wait Longer Before Restarting: Instead of waiting for just 10 seconds after unplugging and replugging in the power cable, give it some extra time – around 30 seconds or even up to a minute – before pressing and holding down its power button again.
  • Contact Customer Support: If none of these troubleshooting steps work, reach out to OVHD’s customer support team for further assistance. They may provide specific instructions based on your model or help troubleshoot any underlying technical issues causing the problem.

2. Decoder Not Restarting:

In case your OVHD decoder does not restart after the reset process, consider trying these solutions:

  • Power Cycle Method: Unplug both ends of its power cord from their respective outlets (wall socket and back panel) while ensuring no other cables are connected either end as well. Wait at least two minutes before reconnecting them firmly yet gently so they fit snugly enough without being overly tight, which could damage connectors over time due to repeated stress.
  • Check for Firmware Updates: Visit the OpenView HD website regularly to check if new software/firmware updates are available. Download and install them onto the device via the USB port located on the rear side of the unit near the HDMI output jack. Follow the prompts displayed on the screen until the process completes successfully.

3. Channels Not Restored After Reset:

After performing a factory reset on your OVHD decoder, channels should automatically be restored. However, if they’re not, here’s what you can do:

  • Signal Strength & Quality: Make sure the satellite dish is properly aligned facing the correct direction without any obstructions such as trees, buildings, or other objects blocking the line of sight between the receiver and the satellite. Check the signal strength and quality levels in the menu settings. If they’re below an acceptable range (usually above 70% for both), adjust the position until optimal values are achieved.
  • Subscription Status: Ensure your OVHD subscription is active and paid up to date by contacting the customer support team. Provide them with necessary details like the smartcard number and account holder name so they can verify and update records accordingly.

If none of these troubleshooting steps resolve the issue, it is recommended to contact OVHD’s customer support for further assistance. They will guide you through specific solutions based on your situation and help restore the channels successfully.

VI. Frequently Asked Questions

Here are some common questions users may have about resetting an OVHD decoder without a remote control:

1. Can I Reset My OVHD Decoder Without a Remote?

Yes, it is possible to reset your OVHD decoder without using a remote control. The manual reset process involves unplugging the power cable, waiting for a brief period, and then plugging it back in while holding down the power button on the decoder.

2. Will Resetting My OVHD Decoder Delete My Recordings?

In most cases, performing a factory reset will erase all data stored on your OVHD decoder, including any recorded content such as movies or TV shows saved onto its internal storage system. It’s advisable to back up any important recordings before proceeding with the reset.

3. How Long Does It Take for the Decoder to Restart After a Reset?

The time it takes for the decoder to restart after a reset can vary depending on various factors such as the model of the decoder and the strength of the signal. Generally, it should take a few minutes for the decoder to complete the restart process and for the channels to be restored. However, it’s not uncommon for the process to take longer, especially if firmware updates are being installed during the restart.

4. Are There Any Risks Involved in Resetting My OVHD Decoder?

While performing a manual reset on your OVHD decoder is generally safe, there are some potential risks to be aware of. These include the possibility of losing recorded content and custom settings, as well as the chance of encountering technical issues during the reset process. It’s always recommended to follow the manufacturer’s instructions carefully and to back up any important data before proceeding with a reset.

5. What Should I Do If the Reset Process Doesn’t Work?

If you’ve followed the manual reset process outlined in this guide and your OVHD decoder still isn’t functioning properly, there are a few troubleshooting steps you can try. These include checking the power source, ensuring the satellite dish is properly aligned, and contacting OVHD’s customer support team for further assistance.

By addressing these frequently asked questions, we aim to provide clarity and guidance to users seeking to reset their OVHD decoder without a remote control. If you have any additional questions or concerns, feel free to reach out to us for assistance.

VII. Expertise and Additional Resources


The information provided in this guide is based on extensive research and expertise in the field of satellite television technology. Our team has a deep understanding of OVHD decoders and their functionalities, allowing us to offer comprehensive guidance on troubleshooting and resetting these devices.

Additional Resources:

For further assistance or troubleshooting tips, consider exploring the following resources:

  • OVHD Customer Support: Contact OVHD’s customer support team for personalized assistance with your decoder.
  • OVHD Community Forums: Join discussions and interact with other OVHD users to share experiences and seek advice.
  • OVHD User Manual: Refer to the official user manual for detailed instructions on operating your OVHD decoder and troubleshooting common issues.

VIII. Conclusion

In conclusion, resetting your OVHD decoder without a remote control is a straightforward process that can help resolve various technical issues and restore the device to its default settings. By following the step-by-step instructions provided in this guide, you can effectively reset your decoder and overcome common challenges such as unresponsive controls or missing channels.

Remember to exercise caution when performing a reset, as it may result in the loss of recorded content and customized settings. Always back up any important data before proceeding with the reset process. If you encounter any difficulties or have questions along the way, don’t hesitate to reach out to OVHD’s customer support team for assistance.

We hope this guide has been helpful in addressing your concerns and providing valuable insights into resetting your OVHD decoder. Thank you for choosing us as your trusted source for information and support in navigating the world of satellite television technology.

Author’s Note

As the author of this guide, I want to express my sincere appreciation for choosing to read our comprehensive resource on resetting an OVHD decoder without a remote control. Our goal is to provide you with accurate information and practical solutions to enhance your viewing experience.

If you found this guide helpful, please consider sharing it with others who may benefit from it. Your feedback is valuable to us, and we welcome any comments or suggestions for improving our content.

Thank you for trusting us as your go-to source for all things OVHD-related. We look forward to continuing to serve you with informative and insightful content in the future.

Happy viewing!

Brief Note about the author.

Kimbowa Geofrey
Business & Financial Analyst

I am Kimbowa Geofrey, a go-getter, It is my passion that drives me in all I do but also the personal improvement that I experience.
My story started about 8 years back, trying one business to another, it wasn’t easy at the start because I didn’t get exactly what I expected out of these businesses and my frustration grew. Luckily I stumbled upon three businesses that changed my life; Web hosting, web development, and blogging.
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